bloomindales returns

3 min read 10-03-2025

Meta Description: Navigating Bloomingdale's return policy? This guide covers everything you need to know: time limits, exceptions, online vs. in-store returns, and more. Get your questions answered before you return your Bloomingdale's purchase!

Understanding Bloomingdale's Return Policy

Bloomingdale's offers a relatively straightforward return policy, but there are nuances to understand to ensure a smooth process. This guide clarifies everything you need to know about returning items purchased from Bloomingdale's, both online and in-store.

How Long Do I Have to Return an Item?

Bloomingdale's generally allows returns within 30 days of purchase for most items. This 30-day window applies to both online and in-store purchases. However, there are some exceptions, which we'll cover below. Keeping your receipt or order confirmation is crucial for a hassle-free return.

What Items Are Not Returnable?

While Bloomingdale's is generally accommodating, certain items are excluded from their return policy. These often include:

Final Sale Items: Items clearly marked as "final sale" cannot be returned. Pay close attention to the product description and tags.
Fragrances & Cosmetics: Opened or used fragrances and cosmetics usually aren't returnable due to hygiene concerns.
Personalized Items: Items customized or personalized at the time of purchase are typically non-returnable.
Certain Electronic Items: Depending on the item, some electronics might have restricted return windows or conditions.
Intimate Apparel: For hygienic reasons, intimate apparel is often subject to restricted return policies.

Always check the specific details on your receipt or order confirmation to confirm the return eligibility of your item.

How to Return an Item to Bloomingdale's

The return process varies slightly depending on where you made your purchase.

Returning an Item Purchased Online:

Initiate a Return: Go to Bloomingdale's website and access their online return portal. You'll need your order number and email address.
Print the Return Label: The online system will generate a prepaid return shipping label. Print this label.
Package Your Item: Securely repackage the item in its original packaging, if possible, along with the printed return label.
Ship Your Return: Drop off your package at your nearest carrier's location. Bloomingdale's usually partners with major carriers like UPS.

Returning an Item Purchased In-Store:

Returning an item purchased at a physical Bloomingdale's location is usually simpler.

Visit a Store: Bring your item, along with your receipt or order confirmation, to any Bloomingdale's location.
Present Your Items: A sales associate will process your return. Be prepared to answer a few questions about your purchase.
Receive Your Refund: You will receive a refund in the original form of payment.

What About Damaged or Defective Items?

If you receive a damaged or defective item, Bloomingdale's will typically offer a replacement or a full refund, regardless of the return window. Contact Bloomingdale's customer service immediately to report the issue and initiate a return. They may request photos of the damage.

Refunds and Exchanges

Bloomingdale's generally issues refunds to the original payment method. Exchanges are also possible, subject to availability. If you wish to exchange the item, you may do so at a physical Bloomingdale's store, or you may return the item and place a new online order.

Bloomingdale's Customer Service

If you encounter any difficulties with your return, don't hesitate to contact Bloomingdale's customer service. They can answer specific questions regarding your return and guide you through the process.

Conclusion

Bloomingdale's return policy aims to provide customers with a convenient and fair process. By understanding the details outlined above— including the 30-day return window, exceptions for certain items, and the different return methods for online and in-store purchases — you can ensure a smooth and successful return experience. Remember to always retain your receipt or order confirmation!